Everest View Travel and Tours strongly encourages you to read the terms and conditions. By submitting the booking form you are agreeing to be bound by the conditions of the terms and agreement between you ‘The Customer’ and we- the company ‘Everest view Travel and Tours’. You must not make any bookings and pay for the same if you don’t agree partially or fully to the terms and conditions stated below.
These terms and conditions apply to bookings you make in any selling platforms of our company including in-store, over the phone or by email as well as online bookings you make on our website.
A: Definitions
Everest View Travel and Tours shall be referred to as us / The Company / We or Tour Company. You the client shall be referred to as you or Client.
B: Products and Suppliers
As a Travel Agent, we source variety of travel products and services from various suppliers and service providers (“Suppliers”). Each Supplier has its own terms and conditions that are applicable to each of the product and services, and you should make sure you understand them. Everest view Travel and Tours acts as intermediary or a “Booking Agent” for products and services that are not directly supplied by us (e.g., air tickets, ground transportation, hotel accommodations, meals, tours, travel insurance cruises, book now pay later arrangements etc.).
Though highly unlikely, all airlines tickets sometimes are subject to supplemental price increase, in such cases, Post-purchase price increase may be applied due to additional costs imposed by a supplier or government. You may be charged additional sums to offset increased fees, fuel surcharges, taxes, and fluctuations in foreign exchange markets or any combination thereof.
C: Booking with Everest View Travel and Tours
You are required to make the 100% payment for online booking and minimum of 25% of the booking for in -store booking with a copy of your passport for reservation of the flight Ticket, Hotel Accommodation and trekking permit processes. Visit our payment method page for the payment detail.
D: Prices
Prices are guaranteed at the time of issuance of the trip booking. However, the company reserves the right to alter the price in case of significant change on local exchange rates, internal flights, TAX etc.
E: Check in
You should check in a minimum of 3 hours before your flights . If you miss the flight there might be no-show fees and date change fees applicable to change it to a new flight.
F: Re-confirmations
Whilst not all airlines require passengers to reconfirm flights 72 hours prior to each departure, it is our recommendation that you check your flight departures and arrivals from us or the airlines directly while going out and coming in to Australia, as the airlines schedule may change any moment.
G: Passports
Please ensure your passport has at least six months validity from date of return to Australia as a valid passport is required to travel internationally.
H: Visa and Documentations
It is the passenger’s responsibility to ensure they have the appropriate documentations including visas. It is travellers responsibility to have all visa requirements met for the trip.
I: Baggage Allowance
Please be informed about the baggage allowance applicable for your class of service and your chosen carrier. Every airlines have different terms and conditions in terms of baggage allowance.
Please contact your consultant or the airlines direct for any queries.
J: Cancellations and Amendments
You can make an amendment to any trip. We do our best to accommodate your changed circumstances relating your trip but you will be responsible for any additional cost that is needed for the amendments.
A refund/re-issue admin fee will apply for all bookings on top of airlines/wholesalers fees. All tickets have restrictions and limitations regarding validity. Many discounted airfares are NON REFUNDABLE. Please check with your consultant for further details.
Before you get the ticket issued please make sure that you have checked refund and date change policy of the ticket as every airline has different set of rules and regulation for different set of fares. It is in travellers best interests to be aware of rules associated with the trip.
K: Name Change
No carriers allow name change once the ticket is issued. There might be some processes and cost involved if we need to change names in confirmed booking. Please be careful while entering your passport details in the process of making a booking. You can call us or send us an email if you have made an error. We will advise you the process and cost involved upon such request.
L: Trip cancelled by the Company
If we cancel your trip, your deposit and any other payments made will be refunded in full. However, if our cancellation is due to civil war, political unrest or from any other unpredictable circumstances beyond our control, the reasonable expenses that we have already paid for the process of the trip will be deducted from your deposited amount.
In case of airline cancellation, Everest view Travels will facilitate your refund rights with the vendor.
M: Cancellation due to misconduct
The trekking/tour/expedition leader/guide or any local staffs who represent Everest View Travels has been given authority on our trips. If you commit any illegal act in the trip or if in the opinion of them, your behaviour is unfavourable to the safety and welfare of the group or locals, you may be asked to leave the trip without any right to refund.
N: Transfer of booking to another trip
You can transfer the confirmed trip to a different trip subject to availability. We do our best to accommodate your transfers, but you will be responsible for any additional cost applicable for the transfers.
O: Travel Insurance
Travel Insurance is highly recommended by the department of foreign affairs and trade for all overseas travel. You can go to our website www.everestviewtravels.com.au and click on Insurance to get a quote.
P: Health & Fitness
Good health and physical fitness is required for all Everest View Travel and Tours trips, so we strongly advise you to check your physical condition and Health before you book the trip.
Q: Complaints
If you have complaints about the trip, you can raise it to operator/leader/guide at the earliest opportunity then he will take the appropriate action or escalate it to higher management if necessary.
P: Acceptance of risk and Liabilities
We are committed to provide the best services by performing our duties honestly & seriously to make your journey very smooth & enjoyable. However, Everest View Travel and Tours and its related organisation shall not be responsible for any changes in the itinerary due to unavoidable circumstance beyond our control such as govt. restriction, Land slide, road blockage, flood, snow political unrest, cancellation of flight, delay, sickness or accident and The nature of some of our trips is adventurous and risky as well, therefore may involve a personal risk. We would like to inform you that you have to take all risk on yourself such as damages or injuries or death resulting from these inherent risks.
